Contact Us

We’re here to help.  If you have any questions about your upcoming visit to Chester Racecourse you can find more information or contact us in the following ways:

Fixtures – can be viewed here

Tickets – information, prices and purchase options are available here

Hospitality – information, prices and purchase options are available here

Accessibility – information and contact options are available here

Holiday Inn Express – information for our on-course hotel can be found here

Conference & Events – information on non-raceday events facilities and our catering divisions can be found here 

FAQs – find answers to frequently asked questions about race days here including admission, dress code and facilities, with further information also on our Plan Your Visit page


To speak directly with one of our friendly and knowledgeable team members:

Phone – call us on: 01244 304600.  Lines are open: 8.30am – 5pm Monday to Friday (excluding Bank Holidays, and with lines closing at time of last race on race days)

Online Chat –  using the link at the bottom right of the website.  Chat is available: 8.30am – 5pm Monday to Friday (excluding Bank Holidays and race days)

Email – complete the contact form below

Social Media – see our latest real time updates by viewing our social media channels: Facebook | Twitter | LinkedIn | Instagram | TikTok

Compliments & Complaints – we value guest feedback at Chester Racecourse and would like to hear about your experience with us.  Click here for further information and options

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